Commuters are calling for clearer signs at a train station car park following changes to payment machines and instructions causing "confusion".
There have been reports of changes to the ticket machines at Bromsgrove Railway Station, including the removal of the old machines and the installation of two new ones.
Commuters have also described the new signs on the car park as "confusing" due to asking people to "pay on exit" despite the RingGo app still allowing payment on arrival.
One commuter warned people to "stay vigilant" with concerns raised over potential fines.
There were also concerns over whether there is a "grace period" and the arrangement for drop offs.
Transport for West Midlands, which manages the car park in partnership with Excel Parking, said the arrangement with RingGo had been in place for just over a year.
It confirmed that residents will not be fined if they pay on arrival as long as payment is made before their vehicle leaves the car park.
It also confirmed it would raise concerns from commuters over the "confusing" signage with RingGo.
A spokesperson for Transport for West Midlands said: "RingGo has been installed at Bromsgrove Railway Station for just over a year, operating in the same way as other car parks such as those at Longbridge and Solihull railway stations.
"Customers then have the choice of paying on the RingGo app on arrival or paying on the machine upon departure.
"Either way customers will not be penalised as long as payment for parking is made by the time the vehicle leaves the car park. Concerns raised about signage will be raised by RingGo."
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