MORE than two in five Herefordshire parents are failing to pay compulsory child support to their ex-partner, new figures reveal.

Charity Gingerbread, which supports single parent families, says children who could be lifted out of poverty by the financial help are being failed.

And it says the figures are likely to rocket as a Department for Work and Pensions overstretched by the pandemic is not chasing up owed cash.

A parent can be forced to provide child maintenance through a Collect and Pay service if they cannot arrange payments with their former partner.

But DWP data shows parents in Herefordshire failed to pay up on 198 occasions between January and March.

That was 42 percent of Collect and Pay arrangements, although it was still slightly below the average of 44 percent across Great Britain over the period.

The figures include "arrears only cases" for which no ongoing child maintenance was due in the three months.

Joe Richardson, research and policy officer at Gingerbread, said the national figure is “evidence of a government service continuing to fail the children it is supposed to protect”.

He said: “We expect the next set of figures to show that arrears have skyrocketed when they include the full effect of the DWP’s decision to not investigate any reductions to child maintenance payments made by a non-resident parent due to the pandemic.

“Research has shown that for those who are owed maintenance and are living in poverty, being paid the child maintenance they are due would lift around 60 percent of them out of the poverty trap.

“Child poverty is unacceptable in any circumstances, but even more so when a government department has the powers to prevent it.”

The scheme run by the Child Maintenance Service is meant to help with the everyday living costs of looking after children.

Some mums and dads are able to agree on payments privately. When this is not possible, one of them can apply to the CMS, which will say how much cash should be handed over.

This can then be done through a Direct Pay service – 926 of these were in place in Herefordshire between January and March.

If a sum still cannot be agreed, or if someone does not keep up with payments, the CMS can switch to Collect and Pay, which takes money directly from someone’s earnings or bank account if they try to avoid payment, and can eventually take them to court.

Across Great Britain, parents failed to put cash into around 83,600 Collect and Pay arrangements between January and March.

A total of £354 million in child maintenance was owed by the end of March.

A DWP spokesman said: “We have introduced tough child maintenance powers to help ensure children receive the financial support they deserve, with 70% of child maintenance due in the Collect and Pay service successfully collected in the three months to March – up from 50 percent in 2016.”

The DWP added it had redeployed staff to the "front line" to deal with demand for Universal Credit.