A local housebuilder has achieved a five-star rating from its customers for the third year running. 

Persimmon received the rating following a customer satisfaction survey by homebuyers after they have moved into their new home. 

To achieve the five-star rating, more than 90 per cent of respondents must be happy to recommend their housebuilder to friends and family. 

Almost 6,500 Persimmon customers took part in the independent survey which aims to show prospective homebuyers the customer satisfaction levels of housebuilders across the UK.

Managing Director of Persimmon South Midlands, Russell Griffin, said: "We’re proud the improvements we’ve made in build quality and customer service are being reflected in how customers feel about their new home and homebuying journey.

"Over the last three years, we have seen both our customer satisfaction survey and Trustpilot scores improve but we’re determined to continue going above and beyond for customers buying their new home."

The five-star rating is the maximum that housebuilders can score in the survey with Persimmon achieving top marks for the third year in a row. 

Major housebuilders like Persimmon are also registered to the New Homes Quality Board, which is covered by the New Homes Ombudsman Service. 

This service provides a free and independent resolution service for customers who might encounter issues during the buying and moving-in process.