Post Office continues DVLA services

First published in Business Daily

THE Post Office has secured a seven-year agreement with the Department for Transport to deliver DVLA authorities services from spring, 2013.

The agreement means local Post Office branches will continue to offer services such as issuing motor vehicle licences, driving licence photocard renewals, statutory off-road notices (SORN) and duplicate vehicle licences.

Many other driver transactions and motor vehicles services will also be offered at Post Office counters as a result of the agreement, meaning customers will be able to access a wide range of DVLA services under one roof.

Paula Vennells, chief executive of the Post Office, said: "We are absolutely delighted to have won this important framework contract for local branches to provide services on behalf of the DVLA.

“This is a ringing endorsement of the Post Office's strong track record in successfully delivering essential Government services and in our ability to successfully deliver these services on behalf of the DVLA over the next seven years.

“This contract win is another key stepping stone to Post Office realising its vision to become a front office of Government.

“It is welcome news for everybody at the Post Office and is testimony to the quality of our trusted employees and subpostmasters, whose longstanding commitment to efficiently delivering essential services to local communities contributed greatly to this successful outcome.

“The campaign by the National Federation of Subpostmasters (NFSP) during our bid process demonstrated the strength of feeling that many subpostmasters hold for this important area of business.”

The seven-year agreement will provide Post Office with a gateway for other Government departments to access services without having to undertake a full procurement exercise.

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